Once their full functionality is supported, Groove will also be supported fully) Outlook desktop application (not the 'New Outlook' - that is their beta UI which is still being updated. Outlook desktop application (Outlook 2013 and above) You must have a Microsoft 365 account, a Salesforce account, and (at least) a Groove Core License Your Salesforce admin must first install Groove's Managed Package Requirements for using Groove in Microsoft Outlook * Note: If your team is transitioning from using G-Suite to Microsoft 365, please reach out to your CSM before setting up Groove in Outlook, so that our team can help with migrating your Groove accounts. Groove's integration with Microsoft Outlook allows you track when your prospects open your emails, log your activity to Salesforce automatically, and view/edit Salesforce records directly from your inbox, among other helpful tools.
